Tuesday, December 18, 2012

TransLink website not helpful this snowy morning

Having woken up to a snowy morning, I decided to go to TransLink's website to see if the SkyTrain was running on time.  Although the snow began to stick to the ground in many parts of Metro Vancouver by 8pm last night, TransLink's website page that displays updates on its service delivery times was not at all helpful by 5:55am this morning.  This is what TransLink had on its page:




Bus: Operating Normally.
Bus
Minor
Dec 17 2012
11:14:PM





SkyTrain: Operating normally.
SkyTrain
Minor
Dec 17 2012
11:14:PM

Power Rail Replacement Project: There will be no single tracking from December 16 - 20, 2012 for the power rail replacement project. SkyTrain will be operating its regular evening service.
The Project will be suspended for the Christmas Holiday after Thursday, December 20, 2012 and will resume Sunday, January 6, 2013.





SeaBus: Operating normally.
SeaBus
Minor
Dec 17 2012
11:14:PM





West Coast Express: Operating Normally
West Coast Express
Minor
Dec 17 2012
11:14:PM





West Van Blue Bus: Operating normally.
West Van Blue Bus
Minor
Dec 17 2012
11:14:PM





HandyDART: Operating normally.
HandyDART
Minor
Dec 17 2012
11:14:PM





To further the frustration for transit users, the TV that displays advertising and news tickers along with the message boards that contain month-old "updates" at Brentwood Station had no useful announcements regarding transit issues this morning.  To give TransLink some credit, it had an inaudible announcement over its PA system trying to tell waiting transit users something about a delay caused by the snow...






1 comment:

  1. I was on the skytrain today and someone started to talk about how he missed an interview because he had to wait 30 minutes for the next bus to come because the buses are never on schedule. After his rant, a handful of people started to chime in to talk about the failures of translink, especially on the snow day, it was interesting to hear everyone's unfortunate experience.

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